For over 100 years, Shinseido / Matsui Pharmacy has been caring for the health and daily lives of people in the local community as a trusted neighborhood pharmacy. What matters most to us is the time we spend listening and talking with our patients. To ensure we can devote sufficient time to each person, we have introduced clear workflows, thoughtful store layouts, and digital tools such as cloud-based medication records and safety checks. These efforts allow us to provide both safe and efficient care—without losing the human connection. We also support patients beyond the pharmacy through home-visit care services and global initiatives such as multilingual support and online consultations. By connecting medical and caregiving services, we aim to create a seamless and reassuring healthcare experience. As we look ahead to the next 100 years, we continue to evolve. While cherishing the values we have built over generations, we are embracing new approaches—such as connected pharmacy services, updated websites and social media, and digital systems across all locations—to better support our patients in a changing world.